Mix It Up Life Is Short Apparel is a small business situated in Central Queensland. We design not-so-everyday-prints and put them on everyday clothing to make life more fun.
Our products are designed in Rockhampton, QLD, Australia and we use a reputable Print-On-Demand supplier Inkedjoy, situated in the Longgang district of Shenzen, China, to fulfil your orders. Our supplier has a variety of base product from various locations as part of their business structure, so we are very much part of the globalised community. Your t-shirt or hoodie may originate from Bangladesh and your leggings may come from China (depending on which type you order). While we don't have a single origin source, we have a lot of trust in Inkedjoy due to their great reputation in the Print-On-Demand industry and our own experience with them.
Why do we do it this way? There are a few reasons.
Inkedjoy does not have a Minimum Order Quantity (MOQ), which gives us the opportunity to only order as needed instead of buying a whole lot of stock that risks not selling. Not having to factor this risk into our product prices means we can keep our prices reasonable without sacrificing quality.
Using a Made-To-Order model means that we are limiting our impact on the environment, we only use what we need, when we need it.
Why a not an Australian supplier? On doing our research, we were, sadly, unable to find a supplier in Australia who could give us the variety, quality and affordability we wanted to pass on to our customers. We also believe that being part of the global market exposes us to more collaborative, technological and innovation opportunities in the fashion world.
The breakdown of how it works:
1.We design our products and post them on our website
2.You fall head over heels in love with one of our products and place an order
3.We send the fulfilment request to Inkedjoy
4.They make the order and send it
5.We quality check the order and then send it to you
6.(and hopefully) You and your order are so happy together that you place more orders
We hope you have as much fun with our products as we have designing them.
A few answers to basic questions:
Operating hours? Our online store is available 24 hours, however, as we are still small we are only checking/responding to messages and orders twice a day (around 6:00am & 6:00pm AEST)
Message responses: We only respond to genuine customer messages and B2B messages from business partners we are familiar with and can verify.
Custom prints/items: We can do custom orders, however there are some stipulations.
1. We can only do prints on items and in formats already within our range as we usually have not tested our prints on other products in our supplier’s range and the testing process can take months if we need to do re-prints. If you have a special project that allows you the time and costs associated with potentially needing reprints, we can arrange a meeting with you and go over what it is you are trying to achieve and see if we can help.
2. We will not use the intellectual property of another person or organisation without express written permission and even with written permission, we retain the right to refuse to use the intellectual property.
3. While we do have prints that have some adult themes in them, we do try to keep it reasonably classy and retain the right to refuse to print anything we consider offensive/prejudiced/explicit and not aligned with Mix It Up Life Is Short’s values.
4. Additional costs will be applied depending on the item. We are currently reviewing custom order surcharges to ensure we are adequately compensated for our time, materials and expenses to ensure a uniform pricing structure.
If you have any further questions, please reach out on the “Contact Us” page
